Culture and alignment
Almost everyone agrees the business could earn more from pricing. Far fewer agree on how, and the culture keeps defaulting to discount.
Read on ↓Margin pressure has put pricing on the executive agenda, and sales, finance and marketing each see a different problem.
Sales teams are measured on volume and revenue while the board asks about margin.
Misalignment shows up as exceptions. Each function wins its own argument, rules bend case by case, and the pricing strategy exists only on paper.
Launching a pricing program before leaders agree on the principles is the costly step. Sales hears one message and finance another, and the program loses credibility in its first quarter.
After a program fails, staff treat the next one with cynicism. Rebuilding belief takes visible leadership, consistent rules and time.
An identified opportunity is realised only when sales, finance and the executive team apply the same rules to the same accounts. Progress is measured against the same finance-agreed baseline as any other pricing change.
A first conversation establishes how this applies in your business and whether a diagnostic is warranted.